Terms of service

TERMS AND CONDITIONS 

 

  • When hiring an inflatable if is the responsibility of the person hiring to ensure all possible steps are taken to avoid injury or damage to it. Our terms and conditions are guidelines to be followed. 

  • No food or drink can be consumed on the bouncy castle; extra cleaning charges will incur upon collection. 

  • No glitter, confetti, silly string or face paint. 

  • Hanging, climbing or sitting on the walls is dangerous and strictly prohibited. 

  • In the event of wind speeds above 24mph or heavy rainfall the inflatable must be turned off. 

  • All inflatables must be supervised by an appointed person above the age of 18. 

  • Prior to event day it is the person hiring the inflatables responsibility to ensure there is adequate space required, we reserve the right to cancel your booking and withhold your deposit if not.

  • In the event of a power cut please ensure the inflatable is evacuated and we are contacted as soon as possible. 

  • Upon hire, please ensure there is parking available.

  • Socks must always be worn. 

  • No pets to be allowed on or near the bouncy castle. 

  • No unauthorised person must move the inflatable or tamper with the electrical equipment. 

  • The inflatable must be returned in an acceptable condition i.e. clean, unsoiled and undamaged. If it is badly soiled or damaged the hirer will be expected to pay an additional charge to cover the cleaning costs and our loss of earnings if the inflatable is rendered out of commission for any reason. 

  • Do not allow anyone to bounce on the front safety step and ensure all bouncing is inside the bouncy castle. The step is there to assist users in getting on or off. 

  • We are insured with full public liability insurance of up to £5m against the failure of our hire equipment, any claim is subject to an excess which hirer concerned would be liable for. 

 

DEPOSITS AND PAYMENT 

 

  • To secure your date and time of delivery we require a £50 deposit.

  • Upon delivery we require payment via bank transfer prior to set up.

  • If you decide to cancel your booking your existing deposit can be redeemed against a future booking with us. Under no circumstances do we authorise refunds for deposits.